Who we are

Movement4 is a fitness studio located at 11 Mountjoy Street, Woolloongabba QLD 4102, Australia. You can contact us any time at info@movement4.com.au.

What we collect

We only collect information you give us or that we need to provide our services. This may include:

• Your name, email address and phone number
• Enquiry and booking details, such as the class or offer you're interested in
• Health or fitness information you choose to share so we can train you safely
• Basic website usage data collected through cookies and analytics tools

How we collect it

We collect information when you complete a form on our website, submit a lead form through an advertisement on a platform such as Facebook or Instagram, contact us by phone or email, or sign up in person at the studio.

Why we use it

• To contact you and book you into a class, session or free intro offer
• To provide our training services and respond to your enquiries
• To send you information about classes, offers and updates, where you've agreed to receive it
• To keep our services and website safe, and to meet our legal obligations

Direct marketing

We may send you marketing messages about our classes and offers where you've consented or would reasonably expect it. You can opt out at any time by replying "unsubscribe", clicking the unsubscribe link in an email, or emailing us. We'll action your request promptly.

Who we share it with

We do not sell your personal information. We may share it with trusted service providers who help us run our business, such as email, scheduling, payment and advertising platforms (including Meta, which operates Facebook and Instagram). These providers only handle your information to perform services for us and are required to keep it secure. We may also disclose information where required by law.

How we store and protect it

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, and we keep it only for as long as we need it for the purposes above or as required by law.

Cookies

Our website uses cookies and similar technologies to help it function and to understand how it's used. You can control cookies through your browser settings.

Accessing and correcting your information

You can ask us to see the personal information we hold about you, or to correct or delete it, by emailing info@movement4.com.au. We'll respond within a reasonable time.

Complaints

If you have a concern about how we've handled your personal information, please contact us first so we can put it right. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.

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